1. Production will not officially begin until a 50% deposit or full payment has been received.

2. Final mixes will be scheduled on our calendar based on your agreed upon delivery date with your producer and delivered within that week.

3. Info sheets/8-count sheets/videos must be received, at a minimum, two weeks prior to your requested final delivery date.

4. FULL PAYMENT must be received before the final product and licensing is issued to you.

5. Team name changes submitted after initial info has been received could possibly incur additional voiceover charges if we need to re-record. This will be at the producer's discretion.

6. A processing fee will be added to all services being paid with a credit card/debit card through QuickBooks. A processing fee does not apply to payments made by check or direct deposit. This is a fee and NOT a tax.

7. All routines must have an information sheet, 8-count sheet, and/or video to our current SVP 8-count track sent directly to us in proper format.

8. Dance cuts may be granted to clients under the producer's discretion and will vary on a case-by-case basis. This service is covered through the initial deposit/payment but must be discussed at the time of booking with the producer.
   Terms of Service Agreement

EDITS & REVISIONS

Our EXCLUSIVE music packages will receive two complimentary hours of revision time. When those hours are completed, all additional edits will be charged at producer’s discretion. All other packages are subject to a $100 per hour charge.

Turnaround time is ideally 1-2 weeks depending on the current production schedule and may vary.

If the routine needs more than 2 edits or requires a full revision as sections have been moved, please send in your request with a video of your updated routine to the team's current music or our most current SVP 8-count track. Full revisions also require more work on the production end and could incur an extended turnaround time.

Note: please ask your producer if your request falls under an edit or a revision.

PAYMENT PROCESS

At Spirit Vibe Productions, our payment structure is intentionally designed to be seamless, flexible, and aligned with the caliber of service we deliver. Every option is transparent, strategic, and built to accommodate high-performing programs without compromising production standards. Upon completion of the booking form in its entirety, an official invoice will be issued to the designated contact. We accept payments via card, bank transfer (ACH), or check (with photographed proof).

⸻ PAYMENT OPTIONS

1) — Paid in Full (Preferred)

Clients who elect to pay their invoice in full upfront will receive priority processing and immediate production scheduling.

Exclusive Incentive: Payments completed via ACH will receive a 5% credit toward the total invoice, reinforcing efficiency while rewarding decisive programs.

2) — Standard Split (50/50)

A structured, industry-standard approach designed for balanced flexibility.

• Deposit — 50% of total invoice

Secures your delivery date and initiates production.

• Final Payment — Remaining 50%

Due prior to the release of all completed mixes and licensing.

3) — Four-Part Installment Plan

A strategic payment solution allowing programs to distribute investment over time.

• Total invoice divided into four equal monthly payments

• Minimum order $12,000

• 15% processing fee applied to accommodate extended payment structuring

• Production begins after initial installment is received

• Final delivery is contingent upon full balance completion

4) — Promissory Agreement

A premium flexibility option for programs awaiting funding allocation.

• A promissory deposit agreement secures your place in our production schedule

• Subject to a 5–10% administrative fee, based on timeline and risk allocation

• Full balance must be satisfied prior to final delivery and licensing release

IMPORTANT NOTES

• No hidden fees will be introduced beyond what is outlined above.

• All music, edits, and licensing remain withheld until the invoice is paid in full, regardless of selected payment structure.

• Spirit Vibe Productions maintains strict adherence to timelines, and all payment selections directly impact scheduling priority.

Service Credit Policy

Credits issued by Spirit Vibe Productions are non-transferable and non-refundable. Credits may be applied toward future services or custom projects within 12 months of issuance. Partial redemptions may be allowed at Spirit Vibe’s discretion, but no portion of unused credit may be exchanged for cash.

Refunds: In the event a refund is needed from Spirit Vibe Prod. LLC to client after receiving payment please note the following

• 100% refund can only be issued within 24 hours of transaction

• 75% of that payment can be issued within a 30 day period as productions costs have occurred.

• Only a credit for the amount of 50% of sale can be issued within 14 days of receiving your music product.

• Refunds for ACH payments will be returned via wire transfer or Zelle.

• Refunds for Debit/Credit Card payments will be returned directly back to card if requested within a 30 period. Wire transfer or Zelle will be used thereafter.

• All sales in our music store are FINAL at this time. However, in the event an honest mistake was made we can correct within a 48 grace period.

Promotions & Incentives

Select incentives are available to clients who align with our preferred booking structure and long-term partnerships. These offerings are designed to reward commitment, efficiency, and continued collaboration—while maintaining the premium standard of our services. In select cases, incentives may be combined alongside existing account credits or issued vouchers, allowing for a more optimized investment structure. All incentives are applied at the discretion of Spirit Vibe Productions.

1. ACH Paid-in-Full Incentive

Clients who complete their full payment via ACH transfer are eligible to receive a 5% service credit applied to the total project value.

2. Returning Client Incentive

Clients who have previously partnered with Spirit Vibe are eligible for a 2.5% service credit on new bookings.

3. Multiple Mix Incentive

Clients who have 4 or more teams are eligible for a 2.5% service credit on entire order.

4. Early Access Booking Incentive

Available exclusively for clients who secure their project prior to April of the upcoming season, this incentive includes:

• A 2.5% service credit applied to the project

• A reduced initial deposit of 25% (standard deposit is 50%)

CREDIT POLICY

1. Credit Value and Use

Credits issued by Spirit Vibe Productions LLC represent prepaid value that may be applied exclusively toward Spirit Vibe’s in-house or online services, including but not limited to music production, voiceover, editing, and creative consulting. Credits hold no independent cash value and cannot be redeemed or exchanged for money.

2. Non-Refundable Nature

All issued credits are non-refundable and non-transferable, except at the sole discretion of Spirit Vibe Productions. Credits may not be converted to cash, check, or any other monetary form.

3. Redemption Period

Credits must be used within twelve (12) months of the issue date unless otherwise stated in writing. After the expiration period, unused balances will be forfeited.

4. Partial Redemptions

Clients may use portions of their available credit toward separate projects or services, provided such requests are made in writing and approved by Spirit Vibe Productions. Remaining balances will continue to be available for eligible services until the credit’s expiration.

5. Discretionary Adjustments

Spirit Vibe Productions reserves the right to approve or deny any request for a partial monetary refund. Any such approval will be handled on a case-by-case basis and does not set precedent for future credits or clients.